Frequently Asked Questions


What should I do if I am not receiving data from my GPS device?

What do I do if I am receiving data from the device intermittently?

How do I change the battery?
When do I need to renew?

How do I install the collar?

How do I access the App?

How do I check the battery level of my device?

What kind of data is collected and how is it used?

Does the system have limitations on the number of users or access?

What happens if I forget my login details?

Are there financing options for the purchase of the device?

How can I cancel my account and unsubscribe?

How can I contact customer service?

How can we help you?


Introduction to the system

Detailed introduction to the features and benefits of digitanimal.

Frequently Asked Questions

Explore to find quick and clear answers about our GPS devices.

GPS and Client Application

How to use the GPS devices for livestock and the client application.

Ordering, Renewals and Enquiries

Introduction to ordering, renewals and enquiries in a simple way here.

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